Child Support
Paternity
Paternity must be established prior to establishing a child / medical support order. Click here for an application for services.
Child / Medical Support Order Establishment
Child support and medical support can be established through the child support agency or through the Court. Child support amounts are based on statewide guidelines.
Order Enforcement
Child / medical support orders are enforced in multiple ways:
Income Withholding
Suspension of Drivers’, Professional, or
Recreational Licenses
Seek Work Orders
Seizure of Assets or Bank Accounts
Intercept of Ohio Lottery, Racino, or Casino Winnings
Credit Reporting
Liens Against Property
Interception of Tax Refunds
Civil and Criminal Non-Support Actions
Review and Adjustment
The CSEA can review your order if it has been more than 36 months since the order was established or changed. The CSEA can review your order sooner than 36 months if certain circumstances are met.
Payments
Please do not make payments directly to the other parent. Direct payments are a gift under Ohio law.
By Mail:
Remittance must have the payor’s name and 2 of these 3 additional pieces of information: SETS Case Number, Order Number, and/or Social Security Number. Payors may pay by mail by sending a personal check, cashier’s check, or money order to:
Individual Payment:
Ohio CSPC, PO Box 182372,
Columbus, Ohio 43218-2372
Employer Payments:
Ohio CSPC, PO Box 182394,
Columbus, Ohio 43218-2394
Payment by Credit, Web Portal, or Debit Card
(please allow 7 days to post):
https://jfs.ohio.gov/ocs/custservwebportalwelcome2.stm
https://oh.smartchildsupport.com
https://www.expertpay.com/
(fees may apply)
Payment by MoneyGram:
Payment at the Child Support Agency:
Payments by check or money order can be made at the CSEA.
Employment Opportunity
If you are unable to pay your support obligation due to unemployment, please contact us. We can help you find work.
Child Support Customer Service Web Portal
You can get information about your child support case and payments 24 hours per day, 7 days per week by logging into the Customer Service Web Portal.