Download the App from the App Store or Google Play by searching “Ohio Child Support”.
To enroll in Direct Deposit or to sign up for the smiOne Visa Debit card click here.
Paternity must be established prior to establishing a child / medical support order. Click here for an application for services.
Child support and medical support can be established through the child support agency or through the Court. Child support amounts are based on statewide guidelines. Information about how orders are calculated can be found here.
Child / medical support orders are enforced in multiple ways:
Income Withholding
Suspension of Drivers’, Professional, or
Recreational Licenses
Seek Work Orders
Seizure of Assets or Bank Accounts
Intercept of Ohio Lottery, Racino, or Casino Winnings
Credit Reporting
Liens Against Property
Interception of Tax Refunds
Civil and Criminal Non-Support Actions
The CSEA can review your order if it has been more than 36 months since the order was established or changed. The CSEA can review your order sooner than 36 months if certain circumstances are met. Click here for a Review Request form.
Payments made directly to the other party are a gift under Ohio law and you will not receive credit for direct payments in the child support system.
Payment by Bank Account, Credit Card, or Debit Card:
Call Ohio CSPC at 1-888-965-2676, option 5
Child Support Web Portal Smart Child Support www.moneygram.com/PayBills
Payment by Mail:
You must have the payor’s name and 2 of these 3 additional pieces of information: SETS Case Number, Order Number, or Social Security Number. You can mail a personal check, cashier’s check, or money order to:
Ohio CSPC PO Box 182372, Columbus, Ohio 43218-2372
Payment at the Child Support Agency:
Payments by check or money order can be made at the CSEA.
The Employer’s Resource Guide to Child Support was developed by the State to help employers of all sizes to manage Ohio support orders. More resources for employers can be found here.
Click here to pay by ACH debit. There is no charge for payment sent to Ohio CSPC.
Payments By Mail:
You must have the employee’s name and 2 of these 3 additional pieces of information: SETS Case Number, Order Number, or Social Security Number. You must include the amount that should be applied to each case (if remitting payment for more than one case). You may create a remittance statement with the above information and include it with the payment. You can mail a check, cashier’s check, or money order to:
Ohio CSPC PO Box 182394, Columbus, Ohio 43218-2394
If you are unable to pay your support obligation due to unemployment, please contact us. We can help you find work.
You can get information about your child support case and payments 24 hours per day, 7 days per week by logging into the Customer Service Web Portal.
By phone: 419-562-0773 or 1-800-761-0773
By fax: 419-562-2018
In person or my mail: 225 E. Mary Street, Bucyrus, Ohio 44820
Online: log into the Ohio Child Support Mobile App or Web Portal to message your case manager
Monday – Friday 7:30 AM – 4:00 PM
224 Norton Way, Bucyrus, OH 44820
Phone: 419-562-0015
Fax: 419-562-1056
Phone: 419-562-8066
Fax: 419-562-7970
Phone: 419-562-0773
Fax: 419-562-2018
Phone: 419-563-1570
Fax: 419-562-0050